Placing an order
- To purchase an item, click on the "Add to cart"
button beside the item in the Shop.
- A separate page will open, showing your “Shopping
cart” with
the list of items you have selected.
- If you wish to add more items from
the Shop page, click on "Continue Shopping" if you are using Internet
Explorer. For Firefox users, click on the "Shop" tab (the "Continue
Shopping" button does not work).
- If you do not wish to add more items,
view your shopping
cart to check that quantities and prices are correct. If you wish to
change items and quantities, make the necessary changes, then click on
“Update cart”.
- When you are ready to checkout, click on “Proceed to
checkout”.
- If you have a Paypal account, login to Paypal. If
you do not have a Paypal account, click on “Continue checkout” to
create a Paypal account. You will need a credit card and an email
address to create a Paypal account.
- Check that the shipping address is correct and add
special instructions if any.
- Click on “Pay $xx now” to confirm the transaction.
- You will receive an email confirming your order, the
amount payable and the shipping address.
- Once we receive confirmation from Paypal that payment
has been made, we will send out your order and also inform you by
email.
- All purchases are subject to availability. In the
event of an item being out of stock, we will email you to arrange a
refund or a later date of shipping.
Shipping
- Prices are quoted in US dollars and include
international shipping.
- Items ordered will usually be mailed within 5 days of
payment. The actual time of delivery will depend on the postal
service and is not within our control.
- Airmail packages will usually take about two weeks to
reach their destination. Surface mail packages will take about two
months.
- Customs duties (if applicable) are not included in
the price. We are not responsible for such charges and cannot provide
estimates as to what these charges may be. Please contact your local
customs office for information.
- Items will be packed to the best of our ability, but
if they are damaged in transit, please contact us within three days of
receipt for a refund or replacement.
Exchanges and returns
We regret that, due to the high cost of international
shipping, we are unable to entertain requests for exchanges or returns
unless the goods
were damaged in transit.
Special orders
If you wish to place bulk orders or are willing to have
items shipped
by surface mail, we may be able to offer a discount. Please contact us
by email with the details and quantities you wish to order.
Privacy
- Shopping transactions are handled by Paypal. For more
information, see Paypal's
privacy policy.
- Credit card information is only held by Paypal. We do
not store such data. Other customer information is solely used for
facilitating transactions. This information will not be sold or
disclosed to third parties unless required by law.
Enquiries
If you have any other enquiries, please contact us at:
enquiry@minoritiesofchina.com
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